Admin Access

Admin accounts

Admin accounts have full access to the admin panel — content management, platform configuration, account management, subscriptions, and support requests. They are separate from viewer accounts and cannot hold subscriptions.

There is one role: Admin. All admin accounts have equal access to every section of the admin panel.

Creating an admin account

Admin accounts are created by us during onboarding. Your initial credentials are provided via secure email when your environment is set up.

To add additional admin accounts, contact us.

Security recommendations

• Use a strong, unique password for your admin account
• Do not share admin credentials — request separate accounts for each team member
• Log out of the admin panel when not in use
• If you suspect your credentials have been compromised, contact us immediately to rotate them